Service
Subscription and recurring billing on Shopify
Subscriptions are the hardest thing to get right on Shopify because the failure modes are financial. I build on the native selling plan and subscription contract model, with customer-facing pause, skip, swap and cancel controls, retry and dunning logic for failed charges, and payment handling across cards and wallets.
What this includes
Selling plans and contracts
Native selling plan groups and subscription contracts so subscriptions behave correctly at checkout instead of being bolted on afterwards.
Customer self-service portal
Pause, skip, swap, reschedule and cancel without a support ticket, which is the single biggest lever on subscription churn.
Dunning and failed payments
Retry schedules, card-expiry notices and recovery flows so involuntary churn does not quietly drain recurring revenue.
Wallet and card payments
Payment method handling across saved cards and wallet balances, with clear renewal, proration and refund behaviour.
Proof
Shipped work using this
Product Subscription App
Shopify subscription application enabling recurring billing, flexible delivery cycles, wallet and card payments, and customer/admin controls for pause, skip, cancel, and renew actions.
View case studyPayment Service API
Unified payment integration platform with PayPal, Stripe, Razorpay, webhooks, refunds, transaction status handling, and reusable APIs for external applications.
View case studyCommon questions
Do you use the native Shopify subscription APIs?+
Yes. Selling plans and subscription contracts are the supported path, and they keep the subscription visible to Shopify checkout, Shop Pay and the customer account area. Bypassing them creates reconciliation problems later.
Can customers change their subscription themselves?+
That is the default I build toward. Self-service pause, skip and swap consistently reduce cancellations more than any retention email sequence.
How are failed renewal payments handled?+
With a configurable retry schedule plus customer notifications. Involuntary churn from expired or declined cards is usually recoverable if the dunning window is set up properly.